Device-as-a-Service

Zero Touch Deployment

SYNNEX Solutions for Surface

When you partner with SYNNEX and Microsoft, you can take advantage of opportunities such as Devices-as-a-Service (DaaS) and Zero Touch Deployment to provide added value to the device acquisition and deployment process.

A DaaS delivery model allows you to set up a new and recurring revenue streams and increase your ARPU.

Increase your revenue

The modern workplace is changing

Shifting workplace demands combined with the fast rate at which new technology becomes obsolete, is driving demand for technologies ‘as as service’. 

Device-as-a-Service is a subscription offering that allows partners to provide their customers with flexible, sophisticated technology solutions at fixed monthly rates.

Device as a Service mitigates the costs and risks associated with refreshing a fleet of personal hardware devices, by taking them and bundling them up with a variety of software, accessories and services, all for a simple monthly subscription fee. 

How DaaS Benefits Your Business

Offer and contribute even more to your clients’ success by selling devices ‘as a service’.

Extend your service offerings

Help customers discover a more modern way of working where collaboration and innovation are key drivers of success.

Stay relevant in a tough market

2018: $6.11B
2020: $10.7B
2024: $71.59B

Provide peace of mind

Help customers discover a more modern way of working where collaboration and innovation are key drivers of success.

Better customer relationships

1.8x more lifetime value is gained when using a customer subscription relationship, compared with a transactional based relationship.

Higher return on investment

112% return on investment gained when Microsoft 365 is being used on Microsoft Surface devices.

Market potential for Device-as-a-Service is growing

Discover the benefits of SMSP, an exclusive Microsoft program that empowers high-performance partners to go to market with Surface and Autopilot.

The Surface Modern Solutions Program (SMSP)

Benefits of zero touch deployment and Windows Autopilot

Meet the modern workplace's new best friend

In today’s modern workplace, endpoint device deployment has become an increasingly complex process. 

This is why Microsoft Surface has introduced a zero touch deployment model, powered by Windows Autopilot, which enables devices to go directly from a Microsoft partner to company employees with the right settings and applications—the ultimate endpoint solution.

How the Deployment Process Works

At the time of Surface device purchase, Microsoft pairs the buyer with a Cloud Solution Provider (CSP). The CSP obtains an electronic data interchange (EDI) feed that provides the serial numbers of the purchased devices. The CSP feeds this data into Microsoft Partner Center, which enrolls the devices into Windows Autopilot, where they show up as available on the customer’s tenant.

By using zero-touch deployment and Windows Autopilot, organizations can expect to realize significant cost reductions. According to research conducted on Surface + Microsoft 365, zero touch deployment results in: 70% reduction in help desk call times, 20% reduction in security breaches for Surface device users, 4 hours saved for each Surface device deployment.

From now until June 30, 2022, your Autopilot deployments could be free with a minimum purchase of 10 Windows PCs. Up to a $16 per unit value.

Your qualifying Autopilot deployments could be free

How Windows Autopilot enables zero touch deployment

Windows Autopilot is a collection of technologies used to set up and preconfigure new devices, getting them ready for productive use. Once the device supplier preconfigures a device, it can be shipped directly to the employee, with no IT involvement required.

At this point, the organization’s IT team can use their Azure Active Directory portal and Intune to access the devices’ serial numbers. IT admins can then create user-role profiles and deploy settings that will load as soon as the devices reach the target employees.

As soon as an employee turns on their Surface device, the device communicates its Device ID to Microsoft. Microsoft then checks the Device ID registered in Windows Autopilot. If the device is registered, the Intune instance on the customer’s tenant is automatically notified, and Intune takes over the deployment.

Intune pushes applications down to the Surface device, eliminating the need to reimage it. The user can start using the device, and each application deployed is tied to Azure Active Directory.

Once operational, the Surface device enters the full life cycle management stage, where it continues to benefit from configuration changes by leveraging Microsoft 365 capabilities.

When you partner with SYNNEX and Microsoft, you can take advantage of opportunities such as Devices-as-a-Service (DaaS) and Zero Touch Deployment to provide added value to the device acquisition and deployment process.

SYNNEX Solutions for Surface

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